TERMS & CONDITIONS 1

  • Tickets are strictly non exchangeable or refundable
  • Once your booking is completed you will receive a confirmation email containing your E Tickets directly from Eventbrite. You don’t need to print out your tickets, you can simply show the tickets on your phone at the start of the performance. Flecky will also have the names of all those attending and will read this sales report out at the start of the performance.
  • Once your booking has been confirmed by Eventbrite there will be no refund or exchange unless the event is postponed or cancelled
  • You must not attend if you have any symptoms/ or are positive for Covid.
  • The walk always departs on time, and cannot wait for latecomers. (To ensure that no performance ever leaves before the correct start time Flecky asks all assembled audience members to double check and confirm the time before the performance begins. This ensures that if any audience member turns up late but believes the performance started early, Flecky will be able to prove that the performance started on time)
  • It is the audiences responsibility to be at the correct meeting point 10 minutes before the advertised start time to allow time for ticket checks and other important information.
  • Because this is a performance anyone arriving late causes disruption to the actor and audience and therefore latecomers will not be allowed to join and no exchange or refund will be offered.
  • Please note that we do not accept bookings from stag or hen groups, or party groups of a similar nature.
  • It takes place whatever the weather (tickets are non exchangeable or refundable)
  • Sensible footware must be worn, no heels or open toes.
  • The performance lasts for 90 minutes approximately.
  • All sites and locations are subject to availability and can be changed without prior notice.
  • All the incredible stories that you may hear are based documented accounts, witness statements and Flecky’s own experiences.
  • The route is not suitable for people with walking difficulties or wheelchair/scooter users.
  • All audience members will be expected to take part in audience participation.
  • No Dogs allowed (or any animals!)
  • The performance is strictly adults (18+) and proof of age may be requested.
  • Flecky Bennett Productions reserve the right to refuse admission.
  • Flecky Bennett Productions reserve the right to cancel or suspend a performance without issuing advance notice. In the event of a cancellation a refund or transfer will be offered.
  • Please consider other audience members by switching off mobile phones and refraining from smoking and vaping. Anyone causing a disturbance to the Actor or audience will be asked to leave the performance (no refund will be offered )
  • Anyone suspected of being under the influence of alcohol or drugs will be refused admission, this is in the interest of audience and actor safety.
  • Six ticket sales are the minimum number for a performance to go ahead. In the event of us having to cancel through insufficient numbers, we will let you know at least 24hrs before the start and we will offer you an alternative performance. If the alternative does not suit you, we will refund in full all money paid.
  • Force Majeure: We regret we cannot accept liability or pay any compensation where the performance is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these booking conditions, “force majeure” means any event which we could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, pandemics,fire and all similar events outside our control.
  • If purchasing a ticket for another person please make sure that they read and agree to these conditions before attending the performance.
  • By purchasing a ticket you agree to these terms and conditions.