TERMS & CONDITIONS 5

  • Tickets are non exchangeable or refundable
  • The walk always departs on time, and cannot wait for latecomers. (To ensure that no performance ever leaves before the correct start time Flecky asks all assembled audience members to double check and confirm the time before the performance begins. This ensures that if any audience member turns up late but believes the performance started early, Flecky will be able to prove that the performance started on time)
  • It is the audiences responsibility to be at the correct meeting point 10 minutes before the advertised start time and no exchange or refund will be offered if audience members arrive late.
  • Please note that we do not accept bookings from stag or hen groups, or party groups of a similar nature.
  • It takes place whatever the weather (tickets are non exchangeable or refundable)
  • The performance lasts for 120 minutes approximately including a 30 minute pub/interval.
  • All audience members will be expected to take part in audience participation.
  • All sites and locations are subject to availability and can be changed without prior notice.
  • All the incredible stories that you may hear are based documented accounts, witness statements and Flecky’s own experiences.
  • The route is not suitable for people with walking difficulties or wheelchair users
  • No Dogs allowed (or any animals!)
  • The performance is strictly adults (18+) and proof of age may be requested.
  • Flecky Bennett Productions reserve the right to refuse admission.
  • Flecky Bennett Productions reserve the right to cancel or suspend a performance without issuing advance notice. In the event of a cancellation a refund or transfer will be offered.
  • Please consider other audience members by switching off mobile phones and refraining from smoking and vaping. Anyone causing a disturbance to the Actor or audience will be asked to leave the performance (no refund will be offered )
  • Anyone suspected of being under the influence of alcohol or drugs will be refused admission, this is in the interest of audience and actor safety.
  • Six ticket sales are the minimum number for a performance to go ahead. In the event of us having to cancel through insufficient numbers, we will let you know at least 24hrs before the start and we will offer you an alternative performance. If the alternative does not suit you, we will refund in full all money paid.
  • Force Majeure: We regret we cannot accept liability or pay any compensation where the performance is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these booking conditions, “force majeure” means any event which we could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, pandemics,fire and all similar events outside our control.
  • If purchasing a ticket for another person please make sure that they read and agree to these conditions before attending the performance.
  • By purchasing a ticket you agree to these terms and conditions.